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Robotic Process Automation Adoption in Millennial Consumers: Customer Experience — Evidence from Latin America

• AIOps
• Public Policy
• Energy

Abstract

This essay investigates “Robotic Process Automation Adoption in Millennial Consumers: Customer Experience — Evidence from Latin America” using a topic modeling on open datasets. Through a socio-technical lens, the analysis integrates multi-source data to derive a stakeholder-aligned blueprint for researchers and practitioners.